Service & Support

Nur schneller und präziser Support ist guter Service.

ITIL ist Standard

Verfolge einen modernen, flexiblen ITSM-Ansatz mit einem von ITIL zertifizierten, benutzerfreundlichen Service Desk. Integriere Confluence in JIRA Service Desk und erstelle eine Self-Service-Wissensdatenbank zur Verringerung der Ticketanzahl und zur Zeitersparnis.

One service desk to rule them all


Jira Service Desk for ITSM

 

Jira Service Desk provides ITIL-certified templates for incident, problem, and change management that you can use out-of-the-box or customize.

Jira Service Desk for Customer Service

 

Deliver great customer service with multi-channel help across Web, email and mobile. Keep customer issues closely tied to your development roadmap on a single Jira platform.

IT Service Desk

JIRA Service Desk

Get everything your IT teams need out-of-the-box for service request, incident, problem, and change management.